
I spent 30 years liaising between IT and business, training employees on one tech rollout after another. Then I decided to teach the people no one is training.

In 2025, I launched Beyond Boundaries Computer Training, a free computer training lab in suburban Chicago, IL. Now I wake up each day to run a digital nonprofit for adult learners who want to upskill and reskill digitally. People who were left behind the internet's expansion, email's transformation, online services, and now the AI revolution. People who feel technology is not for them, are intimidated by computers, and are uncertain about AI.

When it does not, the people least equipped are pushed further behind: older workers, adults without reliable internet at home, people who never learned how to scan a QR code, send an attachment, complete an online form, or hold a mouse with confidence.
Millions of dollars have been spent digitizing services across food service, banking, healthcare, government, education, and retail. But every day, people are not always adopting, leaving boardrooms to look at their customer trends, usage numbers, and adoption rates, and scratch their heads.
Inside the institution, I designed the training systems that made digital change stick. Now, outside it, I teach people who don’t have access to those systems. BBWM is not just a nonprofit I founded, it is where I teach, every week, working directly with adult learners who are building basic computer skills, AI confidence, and practical digital independence.

Every class is hands-on and in person because some learning requires someone to sit beside you as you build confidence, one click at a time.
The goal is simple: every learner should leave with a tangible outcome they can use immediately, whether that is a resume, cover letter, business document, email account, AI prompt, completed form, or the confidence to keep learning.
The pace of change is not slowing down. My lab exists so that when the next wave hits, more people are ready for it, and those who were left behind have a real path to catch up.
Copyright © 2026 Shaelyn Otikor-Miller - All Rights Reserved.
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